I have forgotten my username or password

The email address matches no users with a Livelox username and password. Did you type the correct email address?

• There is a user account in with this email address. Instructions for logging in with the username and password for this user account.

An email with instructions about how to create a new password was sent to the user.

The user account is connected to an external system such as Eventor. Requests for new passwords are made in the external system.